Eugene Lee Talks About Enterprising Social Sharing
February 22 2010 08:15:00 PM
Add/Read Comments [0]
Some sound-bytes
- Enterprise 2.0 started with the adoption of web 2.0 technologies to meet enterprise requirements around security, privacy, etc.
- Initially a lot of the challenges customers focused on were: Where do I use it? How do I use it? How do I get adoption?
- At Socialtext we've always shifted that conversation to, How do you get business value from it?
- There will be ongoing pressure to provide integrated solutions, not point products
- Customer success and services will play a key part (best practices, templates, etc)
- Blending of different communication styles is important
- Providing collaboration with context that integrates with other enterprise systems is where things are going
- People are achieving transformative business value, not just innovation, by moving work across orgchart silos
